FREQUENTLY ASKED QUESTIONS

HOW DO I GET STARTED?

Start by booking a call or consultation with us. You will be prompted to fill out a questionnaire which gives us more insight into your tastes and ideas so we can learn how to best serve you.

HOW DO YOU WORK WITH BUILDERS, ARCHITECTS, ETC?

We realise the best projects are a team effort. That’s why we are happy to liaise with outside parties, as long as a clear leader is established beforehand. If you have hired us first, we are the project leads and we coordinate the drawing packages and information provided by the other specialists into one drawing package and give guidance to ensure no problems arise (for example a light switch clashes with built-in joinery and cannot be accessed, or a fireplace clashes with plumbing in the wall of the bathroom in the adjacent room.) We bring on our A-team as required!

 

We are happy to take the lead or be part of the team. If you have hired another specialist first, we welcome the opportunity to liaise with them and work collaboratively. 

WHAT DOES TURNKEY MEAN?

Forget moving vans, hanging artworks or assembling furniture. All of our Full Design projects are turnkey, meaning all you need to move in is your toothbrush. 

HOW INVOLVED WILL I HAVE TO BE IN THE DESIGN PROCESS?

This is dependent on the package you select. You can opt for Full Design or Flexible Design. Contact us to discuss which option is right for you.

CAN I USE MY EXISTING FURNITURE?

Special and sentimental objects can still find a place in a new home. If you have pieces you would love to include in your new space, we’d love to help you integrate these. We work with our clients to assess the physical and aesthetic fit of their pieces to ensure your new space is accented with a personal touch.